Frequently Asked Questions (FAQs)

This page answers commonly asked questions about Attendee Contact.

How do I create a CSV file?

Unfortunately due to browser & Office limitations, we’re unable to create a CSV file directly for you to download. However, using the “Copy CSV data” button you can easily create a CSV file yourself.

1. Open the ‘Attendee Contact’ plugin

2. Filter the attendees you wish to export using the plugin

3. Click the ‘Copy CSV data’ button

4. On your computer, open a text editor such as Notepad (Windows), TextEdit (Mac) or Visual Studio Code.

5. Paste the data you copied in step 3 (CTRL + C (Windows) or CMD + V (Mac))

6. Save the file as a CSV file eg. yourfilename.csv

7. Close your text editor, and find the file you just saved in Explorer (Windows) or Finder (Mac). Double click it to view the CSV in an app installed on your computer that handles CSV files.

Why can I only email up to 200 attendees at a time?

Unfortunately this is a limitation of the SDK that Microsoft provide developers with. A workaround is to export to CSV first, and then manually paste the email addresses into a new email.

Do you offer a free trial?

Not at this stage. Please contact us if you’d like to discuss more about the app before purchasing.

How do I cancel my subscription?

You can cancel your subscription at anytime via Gumroad. You’ll need to sign in with the account you created when signing up. Alternatively, you can contact us and we can cancel your subscription on your behalf.