Frequently Asked Questions (FAQs)

This page answers commonly asked questions about Exact Dimensions for Miro.

What operations are supported on Miro board items?

This table shows the supported operations for the various Miro board item types. This list is up to date as at 18th November 2022, but may be subject to change based on Miro API updates.

What format are the dimensions specified in?

The measurements are specified in device-independent pixels. Miro explains this in more detail here.

How can I purchase a license key?

You can purchase a license key via Gumroad.

Do you offer a free trial?

Yes! We offer a free trial for one week once you’ve obtained a license key via Gumroad.

What is the difference between absolute and relative positioning?

Sizes and positions can be specified in absolute terms or relative terms. For example, you can specify an item must be placed at the X coordinate 20 or that the item should be moved from its current location by 20dp.

How do I cancel my subscription?

You can cancel your subscription at anytime via Gumroad. You’ll need to sign in with the account you created when signing up. Alternatively, you can contact us and we can cancel your subscription on your behalf.

What security measures are put in place to protect my data?

This app is built using Miro's Web SDK (v2.0). This means the app only has access to your board items (essential for the app to function) when it's running in your web browser or Miro app. It does not have access to your team or organisational data.

Communication between your web browser and the app is via HTTPS only. The app itself is a global static web app served from Microsoft Azure. The app will only run when the Miro context is available - either when accessing a Miro board via a web browser or in the Miro app.

Data required for the app to function (eg. the license key) is stored as board app data in Miro. Miro details more about this in this document, including who has access to the data stored within a board's app data. All modifications to your board are done locally within your web browser or Miro app via Miro's official web SDK.

The only external API call the app makes outside of the context of Miro is to our license key validation endpoint via HTTPS. This call is only done while verifying license keys provided to the app, and the only data sent to the endpoint is the license key that the user has entered. The key is validated with our payment partner Gumroad. As our payment partner, Gumroad also stores your payment information to process your subscription. You can find out more about their security practices and policies here.

Last updated